Frequently Asked Questions
When you book your free consultation we allow plenty of time to discuss any questions that you may have, or you are welcome to give us a ring or pop into one of our local showrooms. However, here are some of the questions that we get asked:
I already know what fabric I want – can you source this for me?
We are an independent business, which means we are not tied to any particular supplier. We can usually source fabric for you if you have something particular in mind.
Do you make blinds for offices as well as homes?
Yes, our blinds are made in our Attleborough factory so we can create blinds for most types of property, and in fact have many commercial clients as well as domestic.
I have an unusual shaped / large window, can you make blinds to fit?
All our blinds, curtains and shutters are made to measure, which means we can create them to fit most spaces, and advise on the best solution for you. In fact because of our expertise, we are being called in more and more often to help with unusual or complex spaces.
How do I fit my blinds or curtains?
We offer a free fitting service so you don’t need to worry about balancing on chairs/ getting the ladder out! We can fit them professionally for you.
Do my blinds come with a guarantee?
All our products come with a 5 year guarantee.
Can you create matching cushions and other soft furnishings?
Yes, we can create matching cushions, valances, table runners – if you have something in mind, just give us a call or have a chat during your design consultation.
I have booked an appointment – will you be there at that exact time?
The appointment slots are scheduled to give us time to get from one appointment to another. We will arrive at any time within that slot, so for example, an appointment slot of 2 – 4pm means that we could get there at 3pm. Norfolk is a large county so we need to allow a time-frame for travel to and from appointments.
I am not sure what sort of blinds or curtains to choose – can you help me?
We are happy to offer a free design consultation in your home or office. We will measure your windows, chat to you about how you intend to use the room, look at your existing colour scheme and recommend the best type of blind or curtains for you, and show you a range of samples. Equally, if you already know what you want, that’s fine too.